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GENii Ai- Insights That Brings Life to Your Data

If you had a five-minute chat with Kobus van der Westhuizen,…
Successful,Customer, Service, Artificial, Intelligence, Analytics, Predictive, Prescriptive, Business, Core, Drivers, MIS, Dashboards, BPO, Cape, Town, Intelligent, Quality, Assessment, Top, BPO, CEX, CX, Data, Script, insights, functional, innovation, machine learning, ML, BI, Learning, Company
Customer, Service, Artificial, Intelligence, Analytics, Predictive, Prescriptive, Business, Core, Drivers, MIS, Dashboards, BPO, Cape, Town, Intelligent, Quality, Assessment, Top, BPO, CEX, CX, Data, Script, insights, functional, innovation, machine learning, ML, BI, Learning, Company

Artificial intelligence, shaping the future of online shopping.

From self driving cars and deep learning algorithms all the way…
Customer, Service, Artificial, Intelligence, Analytics, Predictive, Prescriptive, Business, Core, Drivers, MIS, Dashboards, BPO, Cape, Town, Intelligent, Quality, Assessment, Top, BPO, CEX, CX, Data, Script, insights, functional, innovation, machine learning, ML, BI, Learning, Company
Customer, Service, Artificial, Intelligence, Analytics, Predictive, Prescriptive, Business, Core, Drivers, MIS, Dashboards, BPO, Cape, Town, Intelligent, Quality, Assessment, Top, BPO, CEX, CX, Data, Script, insights, functional, innovation, machine learning, ML, BI, Learning, Company

Securing your Data Assets

Download PDF Author: Stephen Moore, Head of Technology &…
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Instant messaging customer service chatbots: 2017

Chatbots are quite the buzz this year, with almost every major…
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Will chat dominate voice, in query resolution for customer service?

“By 2017, 50% of product investment projects will be redirected…
Customer, Service, Artificial, Intelligence, Analytics, Predictive, Prescriptive, Business, Core, Drivers, MIS, Dashboards, BPO, Cape, Town, Intelligent, Quality, Assessment, Top, BPO, CEX, CX, Data, Script, insights, functional, innovation, machine learning, ML, BI, Learning, Company

Agents versus AI and ML enabled Chatbots in Customer service.

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Agents Vs. AI & ML enabled Chatbots in Customer Service.   If…
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Predictive Analytics, Big Data and Big Changes.

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  We (As a collective sector), discuss almost every day…
Customer, Service, Artificial, Intelligence, Analytics, Predictive, Prescriptive, Business, Core, Drivers, MIS, Dashboards, BPO, Cape, Town, Intelligent, Quality, Assessment, Top, BPO, CEX, CX, Data, Script, insights, functional, innovation, machine learning, ML, BI, Learning, Company

Artificial intelligence, and the rise of the bot enabled agent.

The year is 2016, and so far, we have seen self-driving cars,…