Genii Analytics will critically examine your operation, drawing your attention to the key elements which allow you to drive optimal performance levels – these are our Downstream Insights.
Our Upstream Insights focus on improving business processes and practices, by leveraging information into the broader organisation. This results in improved customer satisfaction and revenue generating opportunities.
We measure risk and compliance which is a core part of doing business. In doing so we assist you in managing the risk.
You decide the core business drivers you want to focus on, and through our Genii Platform we will deliver your tailor-made insights solution, to empower you to make an effective change.
Our Subject Matter Experts offer over 200 years of combined operational ‘know how’ in the customer service and sales arena for several Top 100 brands globally.